Return & Refund Policy

No-question-asked Guarantee

You have 7 calendar days to return an item for whatever reason from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Partial refund of an order is supported on orders with multiple items.

Order Cancellation Period

You may cancel a paid order within 48 hours and payment made, and before our delivery. Orders cancelled after the 48 hours will be charged with an administration and handling fee of US$10 per order.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Terms and Conditions

You may also want to check on our general terms and privacy policies using our web service.

Contact Us

If you have any questions on how to return your item to us, contact us crm @ woofaa.com

IoT+IAQ

WOOFAA integrates Internet-of-Things (IoT) & Indoor-Air-Quality (IAQ) systems for smarter automation features, and thus giving you healthier breathing air and wellness at lower energy cost.

Standalone Air Quality Monitors

WOOFAA Dogs

Standalone Air Quality Monitors

Wireless Air Quality Monitor Networks

WOOFAA Air

Wireless Air Quality Monitor Networks. Starting one-monitor-one-dashboard, scalable to multiple monitors across floors and even buildings.

Wireless Air Quality Monitor and Controller Networks

WOOFAA Smart

Wireless Air Quality Monitor and Controller Networks

Algal Oxygen Bar: Innovative GreenTech and PropTech on IAQ

WOOFAA AOB

Algal Oxygen Bar: Innovative GreenTech and PropTech on IAQ

Contact Us

WOOFAA, Sound of Clean Air

室內空氣治理

Phone: +852 2649 4000
Fax: +852 3007 5188
Whatsapp: +852 5993 5280
Business Hours:
9:00 am - 6:00 pm Monday - Friday

IAQ Product Development • Distribution

WOOFAA Company Limited

Unit 613, Block B, Po Lung Centre, 11 Wang Chiu Road, Kowloon Bay


Website: www.woofaa.com

Wechat: brother_woofaa

空氣質量監控產品開發 • 分銷

香港辦事處:

鏸發有限公司
九龍灣 宏照道11號 寶隆中心 B座 613室


中國銷售處:

威發智能綠色科技 (深圳) 有限公司
廣東省 深圳市南山區 學苑大道1001號 南山智園 C2棟 16樓 2室


研發中心:

威發智能科技 (江門) 有限公司
廣東省 江門市蓬江區勝利路152號 1幢 2205室A048號